**EV Market Delivery Policy**
*Last Updated: Oct 2023
At EV Market, we are committed to providing you with a seamless and efficient shopping experience, which includes prompt and reliable delivery of your orders. Please take a moment to review our delivery policy to understand our shipping options and procedures.
**Standard Shipping (3 - 6 Days)**
Our standard shipping option is the most economical choice for our customers. When you choose standard shipping, you can expect the following:
- **Delivery Time:** Standard shipping orders within Australia typically arrive within 3 to 6 business days.
- **Tracking:** You will receive a tracking number via email, allowing you to monitor the status and location of your order.
- **Shipping Fee:** Standard shipping is offered at a competitive rate, and orders over a certain amount may qualify for free standard shipping. Please refer to our shipping rates for details.
- **Order Processing:** Orders are processed within 1-2 business days, and the estimated delivery time starts from the day of shipment.
**Express Shipping (1 - 3 Days)**
For those who require their orders more urgently, we offer an express shipping option. Here's what you can expect with express shipping:
- **Delivery Time:** Express shipping orders within Australia typically arrive within 1 to 3 business days.
- **Tracking:** You will receive a tracking number via email, allowing you to closely monitor the progress of your order.
- **Shipping Fee:** Express shipping is available at a higher rate than standard shipping, and the specific fee will be displayed at checkout.
- **Order Processing:** Orders are processed within 1 business day, and the estimated delivery time starts from the day of shipment.
**Order Processing**
- Orders are processed on business days (Monday through Friday, excluding public holidays).
- Orders placed before our daily cutoff time (typically 12:00 PM AEST) will be processed on the same business day.
- Orders placed after the cutoff time will be processed on the following business day.
**Additional Information**
- Some items may have longer processing times or be subject to availability constraints. You will be informed of any such delays during the checkout process.
- Please ensure that your shipping address is accurate to avoid delivery issues.
- We cannot deliver to P.O. boxes for certain large or fragile items. Please provide a physical street address for such orders.
- For international shipping or specific delivery requirements, please contact our customer support team for assistance.
**Contact Us**
If you have any questions or concerns about our delivery policy or the status of your order, please feel free to reach out to our customer support team. We are dedicated to providing exceptional service and will do our best to assist you.
At EV Market, your satisfaction is our priority, and we appreciate your trust in us. Thank you for choosing us for all your electric vehicle needs!
*EV Market reserves the right to update or modify this delivery policy at any time without prior notice. Please check this page for the most current information.*